This site is operated by KNG POUCH UK LTD. When you use this site, you agree to the terms and conditions that follow, including those additional terms and conditions and policies referenced herein and/or available by hyperlink such as our Privacy Policy and Cookie Notice (collectively, the “Terms and Conditions”). If you do not agree to these Terms and Conditions, you should immediately cease use of this site. This site is offered to you conditional on your acceptance without modification of the terms, conditions, and notices contained herein.  Our products and the site are for use by adults only. By agreeing to these Terms of Conditions, you represent that you are at least the age of majority or older in your jurisdiction.  It is your responsibility to check and understand the local laws in your jurisdiction regarding the legal age in order to use, purchase from or access our site.

These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.. We reserves the right to update the Terms and Conditions at any time without notice to you. 

Similarly, we may provide you with access to optional third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that such tools are provided “as is” and “as available” without any endorsement from us. We shall have no liability whatsoever arising from or relating to your use of such third-party tools.  Any use by you of such optional tools offered through the Site is entirely at your own risk and discretion.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION ON THIS SITE

WE CANNOT GUARANTEE THAT THE INFORMATION THAT WE MAKE AVAILABLE ON THIS SITE IS FULLY ACCURATE, COMPLETE, OR CURRENT. THE MATERIAL ON THIS SITE IS PROVIDED FOR GENERAL INFORMATION ONLY AND SHOULD NOT BE RELIED UPON OR USED AS THE SOLE BASIS FOR MAKING SIGNIFICANT DECISIONS WITHOUT CONSULTING PRIMARY OR MORE ACCURATE, MORE COMPLETE, OR MORE TIMELY SOURCES OF INFORMATION. ANY RELIANCE UPON THE MATERIAL ON THIS SITE SHALL BE AT YOUR OWN RISK. THIS SITE MAY CONTAIN CERTAIN HISTORICAL INFORMATION. HISTORICAL INFORMATION IS NOT NECESSARILY CURRENT AND IS PROVIDED FOR YOUR REFERENCE ONLY. WE RESERVE THE RIGHT TO MODIFY THE CONTENTS OF THE SITE AT ANY TIME, BUT WE HAVE NO OBLIGATION TO UPDATE ANY INFORMATION ON THIS SITE. YOU AGREE THAT IT IS YOUR RESPONSIBILITY TO MONITOR CHANGES TO THE SITE.

Use of Material from This Site

This site (including all its contents) is the property of KNG POUCH UK LTD., or its licensors and is protected by copyright, trademark and other laws of the United States, England, Germany, French, Hong Kong and other countries.We authorize you to browse through the site and print and download copies of material on the site for your personal, non-public, non-commercial use only, so long as you do not remove any copyright or other notices that appear on the material you print or download. You agree that you will not otherwise copy, display or transmit any material on the site in any manner or medium. You also agree not to modify, copy, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, sell, broadcast or distribute any material and software on the site in any manner or medium, including by uploading the material or otherwise making the material available on-line.

Member Account, Password, and Security

If any of the services provided by KNG and/or this website requires you to open an account, you must complete the registration process by providing us with current, complete and accurate information as prompted by the applicable registration form. You also will choose a password and a user name. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account.You may not use anyone else's account at any time, without the permission of the account holder. The services, including any updates, enhancements, new features, and/or the addition of any new Web properties, are subject to this Terms and Conditions of Use. 

User Comments and Feedback
If, at our request or as part of the features provided by this site, you send certain feedback, idea or comments on this site or via email (collectively, “Comments”), you hereby grant us a nonexclusive, irrevocable, royalty free, worldwide, and perpetual license to use that Comment for any purposes, including, without limitation, a license to reproduce, copy, prepare derivative works, distribute, perform publicly, transmit, broadcast, and display the content or otherwise use in any medium any such Comments that you provided. Except expressly provided in our Privacy Policy, we are and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.  We may, but are under no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, discriminatory, harassing, misleading, defamatory, pornographic or otherwise objectionable or violates any party’s intellectual property or these Terms and Conditions.  You agree that your Comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right, nor will in any way violate this clause. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any Comments you make and their accuracy. We take no responsibility and assume no liability for any Comments posted by you or any third-party.  

Shopping and Ordering at This Site

We reserve the right to refuse service to anyone for any reason at any time.  Prices for our products may be subject to change without notice.  We reserve the right at any time to modify or discontinue the product or service (or any part or content thereof) without notice at any time, and shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the product or service.  We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We reserve the right to limit the quantities of any products or services that we offer. Any offer for any product or service made on this site is void where prohibited.

We have made every effort to display, as accurately as possible, the colors and images of our products that appear in the site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. We are not responsible for lost or stolen packages. If you did not receive a package that is marked as delivered, it is your responsibility to resolve this issue with the post office. Lost or stolen packages are very frustrating and we will do our best to help you resolve the problem. Please understand though that this is completely beyond our control and does require you contact the post office for assistance.

You must provide truthful and accurate billing information in order to process the order. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Providing any untruthful or inaccurate information may result in order cancellation. Before we accept and process an order, we may also request that you provide additional information. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.  We reserve the right to refuse or cancel an order for any reason, including order made by minors or person without age verifications, limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified through our efforts to avoid fraud and/or account abuse, or to comply with money laundering regulations.

Google Analytics

Google Analytics, owned by Google, Inc. ("Google") is used by this site and is a way for us to monitor how you use this site so that we can improve the site. Google Analytics is a web analytics service provided by Google. Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States of America.Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this, you may not be able to use the full functionality of this website. By using this site, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

DISCLAIMERS

YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE RESERVE THE RIGHT TO RESTRICT OR TERMINATE YOUR ACCESS TO THE SITE OR ANY FEATURE OR PART OF IT AT ANY TIME FOR ANY REASON. KNG AND ALL KNG SUBSIDIARIES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTIES THAT MATERIAL ON THE SITE IS NONINFRINGING; THAT ACCESS TO THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT THE SITE WILL BE SECURE; OR THAT INFORMATION ON THE SITE WILL BE COMPLETE, ACCURATE OR TIMELY. IF YOU DOWNLOAD ANY MATERIAL FROM THIS SITE, YOU DO SO AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM KNG, ANY KNG SUBSIDIARY OR THROUGH OR FROM THE SITE SHALL CREATE ANY WARRANTY OF ANY KIND. YOU AGREE THAT LINKS FROM THIS WEBSITE MAY EXPOSE YOU TO CONTENT THAT YOU MAY FIND OFFENSIVE OR OBJECTIONABLE AND THAT IN THIS RESPECT, YOU USE THE SERVICES AT YOUR OWN RISK.

Intellectual Property Rights of Others

We respect the intellectual property rights of others, and we request that our visitors do the same. If you think that your work has been copied in a manner that constitutes copyright infringement, please notify us.

Unsolicited Idea Submission Policy

KNG OR ANY OF ITS EMPLOYEES DO NOT ACCEPT OR CONSIDER UNSOLICITED IDEAS, INCLUDING IDEAS FOR NEW ADVERTISING CAMPAIGNS, NEW PROMOTIONS, NEW PRODUCTS OR TECHNOLOGIES, PROCESSES, MATERIALS, MARKETING PLANS OR NEW PRODUCT NAMES. PLEASE DO NOT SEND ANY ORIGINAL CREATIVE ARTWORK, SAMPLES, DEMOS, OR OTHER WORKS. THE SOLE PURPOSE OF THIS POLICY IS TO AVOID POTENTIAL MISUNDERSTANDINGS OR DISPUTES WHEN KNG'S PRODUCTS OR MARKETING STRATEGIES MIGHT SEEM SIMILAR TO IDEAS SUBMITTED TO KNG. SO, PLEASE DO NOT SEND YOUR UNSOLICITED IDEAS TO KNG OR ANYONE AT KNG. IF, DESPITE OUR REQUEST THAT YOU NOT SEND US YOUR IDEAS AND MATERIALS, YOU STILL SEND THEM, PLEASE UNDERSTAND THAT KNG MAKES NO ASSURANCES THAT YOUR IDEAS AND MATERIALS WILL BE TREATED AS CONFIDENTIAL OR PROPRIETARY.

Governing Laws and Jurisdiction

The laws of UK govern these Terms and Conditions and your use of the site, and you irrevocably consent to the jurisdiction of the competent courts located in UK for any action to enforce these Terms and Conditions.

We recognize that it is possible for you to obtain access to this site from any jurisdiction in the world, but we have no practical ability to prevent such access. This site has been designed to comply with the laws of UK. The businesses conducted by the subsidiaries of KNG, operate in various countries throughout the world and comply with the laws of the particular jurisdictions in which they operate. If any material on this site, or your use of the site, is contrary to the laws of the place where you are when you access it, the site is not intended for you, and we ask you not to use the site. You are responsible for informing yourself of the laws of your jurisdiction and complying with them.

Severability

In the event that any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, such provision will be removed from these Terms and Conditions and will not affect the validity or enforceability of the remaining Terms and Conditions.

 

Changes to These Terms

We reserve the right, at our complete discretion, to change these Terms and Conditions at any time by posting revised terms on the site. It is your responsibility to check periodically for any changes we may make to these Terms and Conditions. Your continued use of this site following the posting of changes to these terms or other policies means you accept the changes.

 

Entire Agreement

You agree that these Terms and Conditions, the Privacy Policy, Limited Warranty, which are incorporated by reference, constitute the entire agreement between you and KNG POUCH UK LTD.  with respect to the site, your purchases, and your relationship with KNG POUCH UK LTD.  and that any prior or contemporaneous communications, understandings, agreements, or representations with respect to the site are specifically superseded by these Terms and Conditions.

 

Contact

Questions about the Terms and Conditions or notice pursuant to the same should be sent to us at:

KNG POUCH UK LTD.

sales@kngpouch.com

Effective April 4, 2025