Privacy Policy

Privacy Policy

This Privacy Policy describes how kngpouch.com (“KNG,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

We value your privacy and are committed to safeguarding your personal data. By using this website, you agree to the practices described below. From time to time, this policy may be updated, and the revised version will always be posted on this page. We encourage you to review it periodically.

Information We Collect

We may collect the following information:

  • Contact details (name, email address, phone number, shipping/billing address)

  • Demographic data (zip code, preferences, interests)

  • Account and order details

  • Marketing preferences and survey responses

We also use cookies and similar technologies to analyze traffic and improve your browsing experience. (See “Cookies” section below for more details.)

How We Use Your Information

We collect your information to deliver an exceptional experience and improve our services. Specifically, we may use your information to:

  • Process and fulfill orders, payments, and shipments

  • Improve our products and website functionality

  • Send promotional messages, offers, and updates (if you’ve opted in)

  • Conduct market research to better understand our customers

  • Maintain internal records and comply with legal obligations

We will never sell or rent your personal information to third parties.

California Privacy Rights

If you are a California resident, you may request information once per year about how we share your personal data with third parties for their direct marketing purposes.
To submit a request, please email sales@kngpouch.com.

Please indicate that your request is a “California Privacy Inquiry.”

Access and Deletion Requests

  • Access: Registered users may log in to their account to view and download their stored information.

  • Deletion: To delete your account and all personal data, please log in and contact us through our support form. We may retain certain information as required by law or for legitimate business purposes (e.g., transaction records).

Security

We maintain strict physical, electronic, and managerial procedures to protect your data from unauthorized access, disclosure, or misuse. While no online system is completely secure, we continuously improve our practices to safeguard your information.

Cookies

Cookies are small files stored on your device that help us personalize and enhance your shopping experience. We use cookies to:

  • Track page performance and analyze site traffic

  • Remember your preferences and login sessions

  • Improve functionality and tailor content

You can disable cookies in your browser settings, but this may limit certain site features.

Third-Party Links

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.

Your Choices

You can manage how we use your information in the following ways:

  • Opt out of promotional emails at any time using the unsubscribe link.

  • Contact us at sales@kngpouch.com to update or correct your data.

  • Request deletion of your account and data as outlined above.

We will not share your personal data with third parties without your consent, except as required by law.

SMS/MMS Communications

If you subscribe to our text messaging program, we will use your mobile number solely for message delivery (such as order updates, promotions, or alerts).
We may share your number with our service providers who help deliver these messages—but we never sell, rent, or trade your contact information.

You can opt out at any time by following the unsubscribe instructions in our messages.

California residents may request details about how we handle mobile data by emailing sales@kngpouch.com

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will take effect immediately when posted. Continued use of our website after updates means you accept the revised policy.

Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
📧 sales@kngpouch.com
📍 7 Copperfield Road, Coventry,West Midlands,England, United
Kingdom,